GREENCASTLE 1360 Indianapolis Rd # G Greencastle, IN 46135 Phone: (765) 848-1188 Store Hours: 9:00 AM - 6:00 PM ET Monday - Friday
MADISON 327 W Main Street Madison, IN 47250 Phone: (812) 274-2000 Store Hours: 9:00 AM - 6:00 PM ET Monday - Friday 8:00 AM - 12:00 PM ET Saturday
NORTH VERNON 454 O and M Avenue North Vernon, IN 47265 Phone: (812) 953-1133 Store Hours: 9:00 AM - 6:00 PM ET Monday - Friday 8:00 AM - 12:00 PM ET Saturday
SEYMOUR 110 S. Chestnut Street Seymour, IN 47274 Phone: (812) 519-1115 Store Hours: 9:00 AM - 6:00 PM ET Monday - Friday 8:00 AM - 12:00 PM Saturday
VINCENNES 287 N. 15th Street Vincennes, IN 47591 Phone: (812) 255-1155 Store Hours: 9:00 AM - 6:00 PM ET Monday - Friday 8:00 AM - 12:00 PM ET Saturday
WABASH Coming Soon!

Residential Customer Service

Order New Service
Our New Activations Center takes orders for new Residential Services.
Phone: 1-877-407-3224
Hours: Monday - Friday 8AM to 6PM (ET)

For changes to your account or billing questions
Email: customer-service@cinergymetronet.com
Hours: Monday - Friday 8AM to 6PM (ET)

Business Customer Service
For business service orders, account changes or billing questions.
Phone: 1-877-407-3224
Email: customer-service@cinergymetronet.com
8AM to 6PM (ET) Monday - Friday

Internet Support
For assistance regarding internet services.
Phone: 1-877-407-3224
Email: help@cinergymetronet.com
7:00 AM to Midnight Monday - Friday.
8:00 AM to Midnight Saturday.
10:00 AM to 8:00 PM Sunday. All Times ET.

Repair Center - Residential AND Business
To report problems with your service or for other assistance.
Phone: 1-877-407-3224
Email: tech-support@cinergymetronet.com
24 hours a day, 7 days a week.

Credit and Collections
After hours, please leave a detailed message. A Credit and Collections representative will return your call the next business day.
Phone: 1-877-407-3224
8:00 AM to 6:00 PM ET Monday – Friday